Shipping policy

Production time is typically 2–4 business days. This may vary during peak seasons or due to high order volume.
Delivery time: approximately one week, depending on carrier volume and regional conditions.
We are not responsible for carrier delays, customs issues, or incorrect addresses provided by the customer.

We want to ensure your order reaches you safely. Please note that Byskybox is not responsible for packages that are lost or stolen after they have been confirmed as delivered by the carrier to the address provided.

If your tracking information shows your package was delivered but you cannot find it, please contact the shipping carrier immediately. While we cannot take responsibility for the package once it’s in the carrier's hands and confirmed as delivered, we are happy to provide you with any shipping details or documentation needed to help you with your investigation or claim.